Disclosures from family

If a parent discloses that their child or another child in the school is self-harming, it’s important that the parent is supported by the school.

In this situation, you will need to:

• Remain calm.
• Reassure the parent that you are taking the matter seriously
• Explain the next steps and let them know you will follow appropriate policies and safeguarding procedures.
• Try and get as much information as possible.
• Share your school’s self-harm guidelines as well as details of support services and ways in which the school can support parents.
• Keep the parents informed and updated with what’s happening.
• Follow-up with an email/letter.
• Document all conversations.